About this policy
Zavvy ("we", "us") is an Australian grocery price-comparison app and website. We help you compare Coles and Woolworths prices, build smart shopping lists, and shop more efficiently. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to the Zavvy web app, iOS app, and Android app.
Information we collect
Account information — If you create an account, we collect your email address and, optionally, a display name you choose. If you sign in with Apple or Google, we receive the identifiers those providers share for authentication (such as an email address or stable account ID). Shopping activity — Data you create while using Zavvy: cart items, saved items, saved shopping lists and snapshots, search queries, category browsing, preferred store, theme, and in-app language when you select one. Barcode scanning (when enabled) — If you use in-store barcode scanning, the app uses your device camera locally to read product barcodes. We do not store or upload photos or video from your camera. Scan results are used to look up catalogue products; recent scan history may be stored on your device only. Device and usage information — Device type, operating system, app version, language/locale settings, and anonymous crash or performance diagnostics so we can keep the service reliable. Feedback and reports — If you submit a price report, product feedback, or contact us, we collect the content you provide and basic context (such as the product and store involved). Notifications (when enabled) — If you opt in to push notifications (for example weekly price alerts), we store a device push token and your notification preferences. Promotional content — When official promotions are shown, we may record aggregate engagement (such as views) to improve the feature. We do not use this for third-party advertising.
How we use your information
We use your information to: • Provide core features — price comparison, smart cart totals, saved lists, search, and catalogue browsing. • Sync your data across devices when you are signed in. • Send optional push notifications you have requested. • Diagnose crashes, fix bugs, and improve performance. • Understand feature usage in aggregate to decide what to improve next. • Respond to support requests and enforce our Terms of Service. We do not sell your personal information. We do not use your data for third-party advertising or ad profiling.
Local storage on your device
Zavvy stores some data locally in your browser or app (for example recent searches, recent barcode scans, theme, language choice, and cached prices for offline viewing). This stays on your device until you clear app data or uninstall. Signed-in users also have cloud-backed data as described above.
Who we share information with
We use a small number of service providers to operate Zavvy, including providers for: • Secure cloud hosting, authentication, and database storage • Crash and error reporting • Product analytics (aggregate usage patterns) • Push notification delivery (mobile apps) • Email delivery (for example account or support-related messages) These providers process data on our behalf under contractual obligations and their own privacy commitments. We may also disclose information if required by law or to protect the rights, safety, or security of users and Zavvy. We do not share your shopping lists or account details with Coles, Woolworths, or other supermarkets.
Sign-in providers
If you choose Sign in with Apple or Google, authentication is handled by that provider under their privacy policy. We receive only the information needed to create and maintain your Zavvy account.
Data retention and deletion
We keep account-linked data while your account is active. You can permanently delete your account and associated cloud data at any time from Profile → Delete account, or by emailing support@zavvy.com.au. Anonymous or aggregated analytics may be retained after deletion. Local device data is removed when you clear site data or uninstall the app.
Your rights
Depending on where you live (including under the Australian Privacy Act), you may request access to, correction of, or deletion of your personal information. Contact support@zavvy.com.au and we will respond within a reasonable time.
Children
Zavvy is not directed at children under 13, and we do not knowingly collect personal information from children.
International users
Zavvy is operated from Australia. If you access the service from outside Australia, your information may be processed in Australia and in countries where our service providers operate, subject to appropriate safeguards.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will notify you in the app or by other appropriate means before the changes take effect.
Contact
Questions or privacy requests: support@zavvy.com.au